How can I book an order to Ningbo Newcare Import & Export Co., Ltd.? 
    1) Send an e-mail to sale@chinanewcare.com, one of our account manager will contact you via e-mail shortly 
    2) Contact Ningbo Newcare Import & Export Co., Ltd. by phone 0086 574 87716339 or Fax: 0086 574 87717339

Can I book an order online?
    We arrange production as per client’s requirements, so we have no stock for online sales. At this moment, our website is still not supporting online orders.

What is your payment term?
    30% T/T advance after order confirmation or contract, 70% paid before shipment or by L/C at sight

What is your lead time for production?
    Normally it takes about 2 weeks to 6 weeks depending on the quantity and products ordered. For initial order, due to artwork design and approval, it may take longer than normal lead time. Please contact our account manager for details by e-mail.

What is your Minimum Order Quantity (MOQ)?
    For Tubular bandages, MOQ is 100rolls for each size with polybag packing.

    For other bandages, MOQ is about 10000pcs.

    For other products, please contact us for details by e-mail: sale@chinanewcare.com, our account manager will reply to you based on your inquiry.

Can you provide OEM production? 
    We provide OEM production service for our clients. Logo and artwork can be used for primary package. We also have Medelast standard packing for your choice.

How can I get samples? Shall I pay for them?
    We can supply samples to the clients. If quantity is not big, it is free. For more samples, it may be charged or was sent based on freight collect by using client’s courier account number.

How about your quality system?
    Ningbo Newcare Import & Export Co., Ltd. has its own manufacturer with ISO/CE certificates available and produce as norms of ISO13485 quality system.

    All products sold have internal product specifications as per each client’s requirements. It also includes the packing details.

If you still have any other questions, please feel free to contact us by e-mail or phone.